Shipping Policy
Shipping Methods
We ship equipment using professional freight carriers to ensure safe delivery. All shipments are fully insured.
| Method | Typical Delivery | Best For |
|---|---|---|
| Ground Freight | 5–10 business days | Standard equipment, cost-effective |
| Expedited Freight | 2–5 business days | Urgent orders |
| White Glove Delivery | 7–14 business days | Large or sensitive equipment |
| International | 10–21 business days | Overseas delivery |
Important Notes
- Tracking information is provided within 24 hours of shipment.
- All equipment is professionally crated and insured during transit.
- Delivery to commercial addresses with loading dock is preferred for large items.
- Residential delivery may incur additional fees for liftgate service.
- International customers are responsible for customs duties and import taxes.
Shipping Damage
In the rare event of shipping damage, please document the damage with photos and contact us within 48 hours of delivery. We will coordinate with the carrier and provide a replacement or refund promptly.
B2B Consolidated Shipping
For bulk orders (5+ items), we offer consolidated freight shipping at reduced rates. Contact our B2B team for a custom shipping quote.